RTPS Bihar, which stands for “Right to Public Services,” is a government initiative in Bihar aimed at providing citizens with access to public services skillfully and on time. This program was implemented through the Bihar Lok Seva Adhiniyam in 2011, with the goal of ensuring that citizens receive designated public services within a specified time limit.
Under the RTPS Act, various documents and certificates, such as birth and death certificates, caste certificates, and income certificates, are issued, along with services related to agriculture, education, health, and housing.
Additionally, the RTPS Act establishes a grievance redressal mechanism for citizens to report any issues or delays in obtaining public services.
The Bihar government has launched the RTPS Bihar Portal to provide convenience to the citizens of Bihar. Under the RTPS Bihar Portal, citizens can apply for caste, residential, and income certificates from the comfort of their homes.
In today’s article, we will discuss the facility of making caste certificates, income certificates, and residential certificates through the RTPS Bihar Portal. We will also explain the process of applying online.
This facility is available to all citizens of Bihar, regardless of where they belong in Bihar.
RTPS Bihar Service Plus Details
Service Name | Right to Public Service (RTPS) Bihar |
Year | 2022-23 |
Department Name | General Administration Department |
Portal Name | Service Plus |
Application Mode | Online Application |
Service Days | 10-15 Days |
Services List Given | Residential/ Income/ Character Certificate/ Caste, etc. |
Official Website | Click Here |
Benefits of Bihar RTPS Portal
The state government has made all the facilities available online through the RTPS Service Plus Bihar portal. Here are some benefits you can enjoy through this portal:
- Many Facilities Available – The RTPS 2 online portal provides a range of facilities for the citizens of Bihar.
- Check Application Status – You can also check the status of your applications on the portal.
- Required Certificates for Schemes – Both the central and state governments offer many schemes that require various certificates, such as caste, residence, and income certificates.
- Mandatory for Government Job – If you’re applying for a government job in Bihar, you must have the necessary certificates, including caste, residence, income, and Bihar caste certificates.
- Required for Education Admission – Similarly, if you want to take admission to a college or school, you need to have caste, residence, and income certificates.
- Accessible to All Citizens – All citizens of Bihar can easily take advantage of these facilities through the rtpsbihar.gov.in portal.
RTPS Bihar Online Certificate List
If you’re wondering how many types of certificates you can apply for through RTPS 2 online portal, look no further. Here’s a list of the various certificates and information related to them:
- Caste Certificate Through this portal, you can apply for a Jati online certificate. The Government of India has made caste certificates available for Scheduled Castes, Scheduled Tribes, and Other Backward Classes people. Individuals belonging to these groups require a caste certificate for various schemes and exam forms.
- Address Proof A Residence Certificate is issued to identify an applicant as a permanent resident of the state. It’s necessary to have this certificate for facilities like electricity and gas connections. You also need a residence certificate to apply for a government job.
- Income Certificate/Aay Praman Patra An income certificate provides information about a person’s annual income. EWS certificate holders must have an income certificate. This certificate is essential to take advantage of the facilities and schemes provided by the Central and State Governments.
Facilities Available on serviceonline.bihar.gov.in Portal
The serviceonline.bihar.gov.in portal offers a range of facilities for the citizens of Bihar. Here are some of the key features:
- Application Status
- Official Login
- Online Bihar Bhawan
- Certificate Webcopy – This feature allows you to access Adhikar and RTPS Online certificates.
- Verify Certificate You can verify the authenticity of your certificates on the portal.
- Download Certificate
- Economically Weaker Section (EWS)
- Non-Creamy Layer Backward Classes and Extremely Backward Classes (without creamy layer) individuals can also avail of this facility.
- Download Utilities
- Instant
Required documents to make a caste certificate
- To make a caste certificate, you need to provide proof of your identity.
- Acceptable identity cards include Aadhaar Card, Voter ID Card, and PAN Card.
- In addition to proof of identity, you also need to provide proof of your address.
- You can use documents like Aadhaar card, driving license, residential certificate, electricity bill, and rent slip as proof of address.

How to Apply Online Certificate
- Go to serviceonline.bihar.gov.in website.
- If you’re a new user, click on “Register Yourself” to create a Login ID and Password.
- Log in by selecting the desired service from the left menu of the website.
- Click on “Apply for Service” from the left menu and carefully fill in the application form. Upload a photo from your webcam or file browser, make necessary corrections, and save the draft.
- For verification, an OTP will be sent to your mobile number registered with your Aadhaar or you can upload any one of the 12 identity cards accepted by the Election Commission of India.
- Attach necessary annexures when required for a particular service.
- Carefully read the application form and annexure list and make necessary corrections.
- Download or print the Acknowledgment after submitting the application.
- After the certificate is created, it will be available in your inbox and can be downloaded or printed by logging in to the website.
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RTPS Bihar Services Plus All Important Links
Issuance of Residential Certificate | Revenue Officer Level |
Sub-Division Officer level | |
District Magistrate level | |
Issuance of Caste Certificate | Revenue Officer Level |
Sub-Division Officer level | |
District Magistrate level | |
Issuance of Income Certificate | Revenue Officer Level |
Sub-Division Officer level | |
District Magistrate level | |
Issue of (NCL) Non-Creamy Layer Certificate (Government of Bihar) | Revenue Officer Level |
Sub-Division Officer level | |
District Magistrate level | |
Issue of Non-Creamy Layer (NCL) Certificate (Central Government) | Revenue Officer Level |
Sub-Division Officer level | |
District Magistrate level | |
Issuance of Income and Asset Certificate for EWS | Revenue Officer Level |
Sub-Division Officer level | |
District Magistrate level |
Status of RTPS Bihar Application Online
To check the status of your RTPS Bihar application online, you will need an Application Reference Number.
Steps to Check the RTPS Bihar Application Status on Service Plus Bihar Portal:
- Go to the official website of Serviceonline.Bihar.Gov.In
- On the homepage, under the Citizen section on the right-hand side corner, click on the “View Application Status” link.
- A new page will open where you will have to select the relevant information, enter the required details and captcha, and then click on the “Submit” button.
- The status of your RTPS Bihar application will be displayed on the screen.
You can also check the Bihar RTPS application status through SMS:
- To check the status of your Income Certificate, Caste Certificate, and Residence Certificates through SMS, send an SMS with “RTPS” to 56060.
- People who don’t have internet access can easily get the delivery date information through SMS on their mobile.
Tatkal Service Process on RTPS Bihar Portal
- Go to rtps.bihar.gov.in, the official website of the portal.
- Once the website loads, navigate to the bottom of the page and select the “Instant” option.
- From the available options, choose “Tatkal Service Process”.
- The website will redirect you to a new page.
- On this page, a PDF file will open, containing all the relevant information regarding the Tatkal Service Process.
Download Caste, Income, and Residence Certificates at RTPS Bihar Online Portal
- Go to the official website of RTPS Bihar.
- Once the homepage loads, select the “Download Certificate” option.
- The website will redirect you to a new page.
- On this page, select the relevant Application ID and Application Date, and click on the “Download Now” button.
- After that, you will be able to download a digital copy or print the certificate.
RTPS Services Types
The RTPS Services consist of four departments that provide different certificates and services to the citizens of Bihar. These departments are:
- General Administration Department: This department provides certificates such as Residential Certificate, Caste Certificate, Income Certificate, NCL Certificate (Govt. of Bihar), Non-Creamy Layer Certificate (For the purpose of Govt. of India), Income & Asset Certificates for Economically Weaker Sections.
- Planning & Development Department: This department is responsible for issuing birth and Death certificates.
- Labour Resources Department: This department deals with the Application for Bihar State Non-Resident Labour Accident Compensation Scheme.
- Home Department: This department provides Character Certificate.
Eligibility Criteria for RTPS Bihar
- Citizen of Bihar is a must
- The person should have government IDs such as PAN card and Aadhar card
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